Our Services

We don’t just build tools. We build systems.

Every engagement is designed to make your agents more compliant, more confident, and more productive.

01

Interactive Script Tools

Interactive call script platforms that replace static documents with dynamic, compliance-integrated workflows. Agents open it, follow it, and close.

Dynamic branching that adapts to beneficiary answers in real time
Built-in compliance guardrails and required disclosure prompts
Enrollment period discovery, RX cabinet building, and objection handling integrated
Works for MA, D-SNP, PDP, and Marketplace enrollments
Live in days, not months — no IT integration, no phone system hookup required
140+ iterations refined on live enrollment calls
Schedule a Discovery Call →
01

📞 Script Engine Preview

Script Steps8 MODULES
Decision Branches24+ PATHS
Compliance Items13 CHECKS
Iterations140+
Agent Adoption
94%
02

QA Scorecard & Framework

A dual-scorecard QA program that separates compliance from quality — because they’re not the same thing, and lumping them together is why agents keep failing.

Separate compliance scoring (pass/fail) from quality scoring (coaching-driven)
Directly tied to the script tool — closed loop between guidance and measurement
Identifies exactly where agents break down so coaching is targeted
Reduces sales allegations by catching issues during the call
Audit-ready documentation for regulatory reviews
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02

🛡️ QA Performance

Allegation Reduction50%+ YOY
ComplianceGuaranteed Pass
Scoring ModelDUAL
Compliance vs Quality
Compliance
Quality
03

Training Program Design

Competency-based curricula that replace passive video onboarding. The training program we designed five years ago is still in use today — adopted by both internal teams and vendor partners, and used to onboard every AEP class since.

Competency-based: agents demonstrate skills, not just watch videos
Proven: 95% graduation rate and 40% increase in close rates
Adopted across both internal and vendor operations
5+ years in production with new classes trained every enrollment period
Built-in assessments so you know who’s ready before they touch a phone
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03

📚 Training Results

Graduation Rate95%
Close Rate Increase+40%
In Production5+ YEARS
Used ByInternal + Vendor
Readiness at Graduation
Production-Ready
04

Consulting & Fractional Leadership

Not a consultant who writes a deck and disappears. We plug into your operation, roll up our sleeves, and work shoulder-to-shoulder with your team to diagnose what’s broken and build what’s missing — without a full-time executive hire.

Sales Ops Audit: we assess your floor, tools, training, and compliance — and deliver a prioritized roadmap
Fractional VP of Sales Ops: embedded part-time leadership that drives real operational change
Project-based engagements: we build a specific tool, program, or framework and hand it off ready to deploy
15+ years of healthcare experience from claims to compliance to national sales leadership
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04

🎯 How We Engage

Sales Ops AuditAssess & Roadmap
Fractional VPEmbedded Leadership
Project-BasedBuild & Deliver
Experience15+ YRS
Free 30-min Discovery Call

Let’s talk about your floor.

Every engagement starts with a free 30-minute discovery call.

Book a Discovery Call info@repreadysolutions.com